Service Delivery Policy

Last updated 9 October 2026

QCIN is software delivered online. There are no physical goods and nothing is shipped.

Access

Your workspace is created as soon as you sign up and confirm your email address. You can use QCIN immediately in any modern browser.
QCIN can also be installed to the home screen of Android and iOS devices or to a desktop as a web app (PWA). It is not distributed through app stores.

Plan activation

Every new company starts on Starter with a 14-day free trial (or 2 free months under the launch offer).
Paid plans and upgrades are activated within 1 business day of payment being confirmed.
Enterprise onboarding timelines are agreed in writing.

Support

Email support at lumacore88@gmail.com, Monday–Friday, 10:00–18:00 IST (excluding public holidays). We aim to reply within 1 business day.

Service area

QCIN is available online to businesses. Billing is in Indian rupees.