Actions that never close
CAPAs tracked in spreadsheets and email go overdue without anyone noticing.
CAPA software
CAPA software that proves your fixes actually work
CAPA software with containment, 5-Why, fishbone, 8D reports and effectiveness verification — linked to inspections, lots, customers and suppliers.
Guide every problem from containment to verified effectiveness with a structured workflow that leaves an audit trail.
The problems it solves
Symptoms fixed, not causes
Without structured root cause analysis the same defect keeps coming back.
No proof of effectiveness
Auditors and customers ask how you know the fix worked — and the answer is rarely documented.
How it works in QCIN
- 1
Contain
Record immediate containment and put suspect lots on hold.
- 2
Find the root cause
Work through 5-Why chains and an Ishikawa fishbone on the NCR.
- 3
Act
Assign corrective and preventive actions with owners and due dates.
- 4
Verify
Check effectiveness before closure and generate the 8D report.
Key capabilities
Root cause tools
5-Why chains and Ishikawa fishbone diagrams built into every NCR.
8D reports
Compiled from the NCR and printable; complaint-linked 8Ds are visible to customers in the portal.
Effectiveness gate
Optionally require effectiveness verification before an NCR can be closed.
Escalations
Overdue items notify company admins and quality managers, with optional email.
Linked sources
CAPA raised from inspections, audit findings or customer complaints keeps its context.
CAPA register
Export the NCR & CAPA register to Excel, PDF or CSV.
Frequently asked questions
What is CAPA software?
Software that manages corrective and preventive actions: investigating root causes, assigning actions and verifying they prevent recurrence.
Does QCIN support the 8D method?
Yes, QCIN compiles a printable 8D report from each NCR's containment, root cause and action data.
Can CAPA be linked to audits and complaints?
Yes — audit findings and customer complaints can raise linked NCR/CAPA records.
How does QCIN stop CAPAs going overdue?
A scheduled escalation job notifies admins and quality managers about overdue items after a configurable number of days.
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