Paper NCR tags get lost
Handwritten tags and forms make it impossible to see how much material is waiting for a decision.
non conformance management
Non-conformance management from detection to closure
Non-conformance management software: raise NCRs from failed inspections, contain suspect lots, disposition material and track cost of poor quality.
Capture nonconformities the moment they happen and control suspect product across your entire lot genealogy.
The problems it solves
Suspect product escapes
Without traceability, it is hard to find every lot made from a bad batch of material.
Hidden cost of poor quality
Scrap and rework costs rarely reach management in a form they can act on.
How it works in QCIN
- 1
Detect
Raise an NCR from a failed inspection, a complaint, an audit or by hand.
- 2
Contain
Hold the affected lot — and optionally every downstream lot made from it.
- 3
Disposition
Decide use-as-is, rework, repair, scrap or return to supplier and record the cost.
- 4
Close
Escalate to CAPA where needed, then close with the full record linked to the lot.
Key capabilities
Fast NCR capture
Raise an NCR from a failed inspection, or have one opened automatically with auto-NCR.
Disposition
Use as is, rework, repair, scrap or return to supplier.
Lot holds
Hold a single lot or the lot and all downstream lots in one action.
COPQ tracking
Record cost per NCR and see cost of poor quality on the dashboard and monthly KPI report.
Custom fields
Add company-specific fields to NCRs without development work.
Supplier link
Supplier-related NCRs feed directly into supplier scorecards.
Frequently asked questions
What is non-conformance management?
The process of identifying, documenting, containing and resolving product or process nonconformities.
Can NCRs be raised automatically?
Yes — enable auto-NCR in workflow settings and every failed inspection opens one.
Does QCIN track supplier nonconformances?
Yes, supplier NCRs count towards each supplier's score and grade.
Can containment be made mandatory?
Yes. A workflow setting requires containment to be recorded before an NCR can progress.
Related pages
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